Job Posting OPEN
Case Manager - Shelter
Stephen Center has served homeless and
low-income individuals in Omaha since 1984 with the mission to partner with the
community, families and individuals to overcome homelessness, addiction and
Pettigrew Emergency Shelter and Permanent Supportive Housing offerings provide
safe and secure housing while individuals and families complete an assessment
of permanent housing options. All Stephen Center residents have access to dual
diagnosis support services via the HERO addiction/recovery program. 100% of
Stephen Center shelter supportive housing participants are living in
poverty. Housing transition support
identifies poverty barriers that may impact one’s ability to achieve or
maintain permanent housing through case management, life skills and behavioral
health services. Stephen Center serves approximately 250 people daily in all
Day position: Monday thru Friday
case manager will assess each Stephen Center client to determine need for
physical and mental health services, housing and employment assistance, legal
advice, services for children, or other support as required. The
Case manager will then work closely with the Shelter Director and Case
Manager Supervisor and appropriate community agencies and services to
provide the best possible solutions to each client’s challenges. Documentation
of all client assessments, services provided and outcomes will be essential to
acceptable job performance.
Prepares individual service plans for each admission
within 72 hours of intake, consulting with the managers and others as needed.
Follows through with the implementation of the service
plan, working with the client and the appropriate community services and
agencies. Formally documents all actions taken, client involvement,
outcomes, problems, etc.
Meets with the shelter director and case manager
supervisor to consult on client service plans and to keep
them informed regarding client status.
Manages the filing of all service plan records
generated by coordinating the development of a functional record keeping system
to serve each client as well as Stephen Center staff information and
statistical reporting needs.
Enters data into Clarity within 48 hours of service.
When a service plan is successfully completed or the
client leaves the Stephen Center, finalizes the service plan record and files
for future reference.
Develops an understanding of the roles and challenges
of other Stephen Center staff members and key volunteers and the daily
operation of the Shelter in order to work effectively within that framework.
Documentation of all client assessments, services
provided and outcomes will be essential to acceptable job performance.
Other duties as assigned
Social Work degree
Some knowledge of and
work with community
Agencies and services
Proficiency in Microsoft
Proficiency in Spanish, a
Requires the ability to
become assertive in the enforcement of organizational rules, regulations and
policies of Stephen Center.
Ability to two way verbally
up to 25 pounds – Periodically
Conducts self in a manner of
professionalism that is conducive to recovery from mental illness, co-occurring
disorders and overall wellness, including a minimum of one year of continuous
sobriety if in recovery, from the substance for which you are in recovery.
Abides by all specific program and Agency
procedures, policies, and requirements.
An authentic and honest employee plays a key role in the
client’s recovery. Often, an employee will inadvertently become a role model
for the client, regardless of whether an employee has direct contact with
clients on a daily basis. Therefore, Stephen
Center employees will conduct themselves with honesty and integrity.
Work environment characteristics described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the
duties of this job, the employee is not exposed to weather conditions. The noise level in the work
environment is usually moderate.
Center offers competitive salaries and a full array of benefits commensurate
with NAM Guidelines.
Center is an Equal Opportunity Employer.