Job Posting OPEN
Clinical Services Lead
As part of a team-based approach to patient care and under
general supervision in an outpatient clinical setting, oversees the medical
department operations and patient flow in collaboration with the Primary Care Coordinator. Provides daily scheduling, organization and
coordination of medical department support staff and ancillary support services
including laboratory, and others that may be developed. Implements or provides professional care
following established standards and practices to center patients. Implements and documents process improvement
for quality and efficiency.
MINIMUM JOB REQUIREMENTS:
- Certified Medical Assistant,
Registered Medical Assistant or achieved Assessment-Based Recognition in
Order Entry (ABR-OE) with at least 1 year of experience in a primary care
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
of Epic EMR
to inform patients and/or families as to the nature of disease and provide
instruction on proper care and treatment as directed by a provider
of related accreditation and certification requirements, and all pertinent
to perform standard clinical procedures, such as venipuncture according to
established policies and procedures
of patient evaluation and triage procedures
to schedule appointments and referrals
document all communication with patients and/or medical providers
to maintain quality, safety, risk management, compliance and infection
of and responsible for inventory management practices
DUTIES AND RESPOSIBILITIES:
in the development, implementation and monitoring of the organizational
plan for medical operations addressing efficient use of equipment, patient
scheduling, and supervision of Medical Assistants (MA) and Medical
- The responsibilities
of the Clinical Services Lead include hiring, training, and reviewing MAs,
including coordinating schedules, monitoring their performance to ensure
compliance and achievement of departmental goals.
with or coordinate clinical functions and participate in quality
improvement and compliance activities including conducting weekly spore
testing in sterilization.
with direct patient care and related tasks as part of the patient care
Safety Data Sheets (SDS) from MSDS Online to ensure latest information is
supply levels and order per par level standards.
follow up appointments monitor patient appointments and Nurse Visits;
provide patient vouchers as indicated.
working relationships with other departments.
Human Resources with new employee’s onboarding requirements such as titers
participate in clinical outreach activities.